Privacy Policy

Last updated: 10 November 2026

Homeroll Media LLC (“Homeroll”, “we”) makes listing videos for real estate agents and brokerages in the United States. This policy explains what information we collect, why, and what you can ask us to do with it. We keep it short and plain on purpose.

Who we are

Homeroll Media LLC, a New York limited liability company based in the Hudson Valley, New York. You can reach us at [email protected] or WhatsApp at +1 (347) 508-6218.

What we collect

• From the free-sample form: your name, email, brokerage (if you give it), the listing link and your phone number (if you give it). If you tick the text-message box, we also record that you ticked it and the date and time.
• When you email or message us: your email address or phone number and whatever you send us, such as photos, your logo, your headshot and the details for your contact card.
• When you become a client: invoice and payment records (amounts, dates and payment references). Card payments are handled by our payment provider; we never see or keep full card numbers or bank passwords.
• Public business information: we sometimes find agents through their public listings and business pages, and note their name, brokerage, business contact details and the listing, so we can offer them a sample video.

This website does not use advertising trackers, analytics cookies or third-party fonts.

Why we use it

• To make and deliver the video you asked for, including a free sample.
• To reply to you and send quotes, agreements, invoices and finished files.
• To keep business and tax records.
• To follow up about a sample or an order. Every email we send tells you how to opt out, and if you ask us to stop contacting you, we stop.

We do not sell or rent your personal information, and we do not share it with other businesses for their marketing.

Who can see it

Only the Homeroll team. We use a few trusted services to run the business, and your information passes through them: Google (email, file storage and the spreadsheet where we track orders), Brevo (to send our email), Twilio and Sendiio (to deliver text messages to people who opted in), WhatsApp (Meta) for messages, our payment provider, and Cloudflare, which hosts this website. These services have their own privacy policies. We may also share information when the law requires it.

Text messages

• We text you only if you opt in, by ticking the text-message box on our free-sample form or by texting HOMEROLL to (347) 970-7374. Ticking the box is optional and is never a condition of buying anything.
• We collect your mobile number and your consent only when you opt in, and use them only to send the texts you agreed to: updates about your sample video and orders, and occasional offers from Homeroll Media.
• Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every other sharing described in this policy and will not be shared with any third parties. The text services named under “Who can see it” only deliver our messages for us.

The full program details are in the SMS terms.

Your photos and listing

We use the photos and details you send only to make your videos. We never post your video, or a sample made from your listing, anywhere without your written permission.

AI tools

Some of our video work uses AI tools, for example to create camera movement from still photos or to produce a voiceover. Your photos and listing details may be processed by these tools only to make your video.

How long we keep it

• If you never order, we delete your details within 12 months of our last contact.
• For clients, we keep project files while we work together and for a reasonable time after, so we can re-send files or make changes. Invoices and payment records are kept as long as the law requires for business records.

Your choices

You can ask us at any time to show you the information we hold about you, correct it, delete it, or stop contacting you. Email or message us using the details above and we'll reply within 7 days. We may need to keep records the law requires us to keep.

Keeping it safe

Our accounts are password-protected with two-step sign-in where available, and only the people who need your information can see it. No system is perfectly secure, but we take reasonable care, and if a security incident affects your information we will tell you as New York law requires.

Children

This website and our services are for real estate professionals. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we'll update the date at the top of this page.